Effective Date: April 20th, 2026
Last Updated: April 20th, 2026

Northstar Surfaces (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.northstarsurfaces.com.

1. Information We Collect

• Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Address
• Project details or inquiry information
• Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and maintain our website
• Analyze traffic and usage
• Improve user experience
• Support marketing efforts (if applicable)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide services
• Communicate with you about your requests
• Improve our website and services
• Send marketing communications (where permitted)
• Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are located in the EEA or UK, we process your personal data based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Service providers (e.g., hosting, analytics tools)
• Professional advisors (legal, accounting)
• Authorities if required by law

5. International Data Transfers

Your information may be transferred to and processed in the United States. We take reasonable steps to ensure appropriate safeguards are in place.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes

7. Your Privacy Rights

• For California Residents (CCPA/CPRA)

You have the right to:

• Request access to your personal information
• Request deletion of your data
• Request correction of inaccurate information
• Opt out of the sale or sharing of personal data
• Not be discriminated against for exercising your rights

• For EEA/UK Residents (GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

8. How to Exercise Your Rights

To submit a request, contact us at:

Email: info@northstarsurfaces.com
Phone: (614) 541-9155

We may verify your identity before processing your request.

9. Cookies and Choices

You can control cookies through your browser settings or via our cookie consent banner.

10. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

Northstar Surfaces
2233 Westbrooke Drive
Columbus, OH 43228
Email: info@northstarsurfaces.com
Phone: (614) 541-9155